TERMS & CONDITIONS
Customer Care
At L & B Farm, we are deeply committed to providing our customers with high-quality, ethically raised meat while upholding the values of sustainability and animal welfare. Our farm practices ensure that every animal is treated with the utmost care, enjoying access to clean, spacious environments and pastures, which results in premium products that support healthy living. We take pride in offering fresh, locally sourced meat that not only tastes great but is produced responsibly and with integrity.
We understand that our customers are the heart of our business, and we strive to make your experience with us as smooth and enjoyable as possible. Whether you're looking to learn more about our farming practices, need assistance with an order, or have any other inquiries, our customer care team is here to help. We believe in creating a personal connection with everyone who chooses to support our farm, and we're always happy to answer any questions you may have.
How to Contact Us:
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Phone: For any immediate questions, feel free to give us a call at (520) 507-8241.
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Email: Reach out to us via email at info@lb-farm.com for general inquiries, orders, or feedback.
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Store Location: Visit us in person at 8695 N Ingram Road, Willcox, AZ 85643 for fresh products, or if you prefer a more direct experience.
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Social Media: Follow us on Facebook & Instagram to stay updated on new offerings, promotions, and farm updates.
Our team is here to ensure you have the best experience with L & B Farm, and we look forward to assisting you! Thank you for supporting local, sustainable farming.
Privacy & Safety
At L & B Farm, we take your privacy and the security of your personal information seriously. We are committed to safeguarding your data and ensuring that your experience with us is safe and secure. This Privacy & Safety Policy explains how we collect, use, store, and protect your personal information.
How We Collect Your Information
When you make a purchase or interact with our website, we collect certain personal information to provide you with a seamless shopping experience. This may include:
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Personal Identification: Name, email address, shipping address, and phone number.
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Payment Information: Credit/debit card details or other payment method details, processed securely through trusted third-party payment gateways.
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Order History: Details of past purchases for customer service and tracking purposes.
We collect this information only when it is necessary for fulfilling your order and providing customer service.
How We Use Your Information
Your information is used for the following purposes:
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Order Fulfillment: To process and deliver your purchases to the correct address.
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Customer Service: To respond to your inquiries, address any issues, and provide support related to your orders.
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Communication: After a successful purchase, we will contact you via email or phone to confirm your order, update you on its status, or share relevant updates regarding your products.
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Promotions & Updates: With your consent, we may use your email to send promotions, updates, or information about new products. You can opt-out of these communications at any time.
Third-Party Payment Processing
We partner with secure third-party payment processors to handle your payment transactions. These providers use encrypted systems to ensure the safety of your financial data during processing. We never store your credit card information or financial details on our servers. Our third-party partners are fully PCI-compliant, and we rely on their secure systems to protect your sensitive information.
How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include:
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Encryption: We use SSL encryption to protect your personal and payment information during transmission.
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Data Security: We regularly update our systems and practices to ensure your data remains secure.
When We Will Contact You
After completing your purchase, you may hear from us in the following circumstances:
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Order Confirmation: You will receive an email confirming your purchase and providing any necessary details about your order.
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Shipping Updates: We will send notifications to update you on the status of your order, including tracking information when your products are shipped.
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Customer Support: If there are any issues with your order, such as a delay or product inquiry, we may contact you to resolve the matter promptly.
We will never share or sell your personal information to third parties for marketing purposes. We respect your privacy and strive to maintain the highest standards of data protection.
If you have any questions or concerns about your privacy or this policy, please do not hesitate to contact us at info@lb-farm.com or (520) 507-8421.
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Thank you for trusting L & B Farm with your personal information. Your privacy and security are our top priority.
Wholesale Inquiries
At L & B Farm, we are proud to offer our high-quality, ethically raised meat products to retailers who share our passion for providing fresh, sustainable, and responsibly sourced food. If you are a retailer looking to offer our premium farm products in your store, we would love to partner with you!
Our wholesale program is designed to support local businesses, and we are excited to expand our reach to customers who value ethical farming practices and top-notch quality. By partnering with us, you’ll be offering your customers fresh, locally sourced meat that is raised with care and sustainability in mind.
Why Partner With Us?
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Ethically Raised Products: Our meat comes from animals raised on spacious pastures, with humane care and management practices at the heart of everything we do.
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Sustainability: We focus on environmentally friendly farming practices, ensuring that our products are not only good for you but good for the planet.
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Exceptional Quality: We pride ourselves on delivering premium products, full of flavor, and packed with nutritional value.
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Local Support: By working with us, you're not just offering quality products, you're supporting a local, family-run business committed to the community.
How to Get Started
If you’re interested in offering L & B Farm products in your store, here’s how to get in touch:
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Email: Reach out to us at info@lb-farm.com for pricing, product availability, and partnership details.
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Phone: Contact our wholesale team at (520) 507-8421 to discuss opportunities and ask any questions you may have.
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Retailer Form: Fill out our online Contact Form to tell us more about your business and what products you’re interested in.
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Once we receive your inquiry, a member of our team will reach out to you promptly to discuss the next steps and provide you with all the information you need to get started.
We look forward to collaborating with you and bringing our stunning products to your customers! Thank you for supporting local, ethical farming.
Payment Methods
- Credit / Debit Cards
- Cash